Mission Data has a DC office in addition to our Louisville headquarters, and it turns out we’re in good company as a tech firm in the DMV. Boosted by the news that tech giant Amazon is moving its HQ2 to Northern Virginia, the Greater DC region is an exciting place to be for tech professionals.
Members of Mission Data’s team recently attended the NRF Big Show 2019 in New York City to scout the newest tech in retail. While we caught up with clients and partners such as Kroger, we were also curious to see which trends brick-and-mortar leaders are gravitating toward given retail’s bumpy-but-encouraging 2018. We found that this year’s retail trade show revolved around the customer experience, and the key to making that experience as frictionless as possible: data.
We’ve all heard the phrase “data is the new oil” to describe the exponential growth of big data platforms and analytics as key mechanisms of digital transformation. For many organizations, the importance of becoming data-literate — capable of communicating data and analytics in ways that spur innovation, enhance customer experience, increase revenue, and fulfill the more traditional role of risk mitigation — has become a fundamental business asset.
The hotel and travel industry is poised for a wave of innovation. Emboldened by a strong global economy, consumers are booking more excursions as they seek experiences over goods and services. To remain competitive, established industry players are seizing the opportunity in the upswing to invest in technology that keeps them nimble in the face of a changing market.
Kroger’s recent agreement with robotics start-up Nuro, on the heels of its deal with Ocado to bring the British e-grocer’s automated fulfillment capabilities to the U.S., has got us thinking — how will artificial intelligence (AI) and robots accelerate digital transformation in retail warehouses?
As the weather heats up for summer, those of us that enjoy an adult beverage every now and then might find ourselves thirsty for a crisp summer cocktail, like a minty mojito or a frothy margarita. Most likely, we’ll sip away at the drink while perched at our favorite bar, not giving much thought to how this little luxury arrived in front of us. And no, I’m not talking about the techniques the bartender used to make the drink—while captivating, no doubt—but rather the journey of all the ingredients, from farm to glass.
When Apple announced its AirPods last year, initially critics were skeptical of the wireless earbuds’ design — seemingly easy to lose and reminiscent of Q-tips or cigarette butts. Yet, aesthetics aside, the tiny protruding cylinders have become an increasingly prevalent accessory in recent months. Apple recently revealed its wearables revenue — from the Apple Watch, Beats headphones, and AirPods — rose 50 percent last quarter.
By now, self-checkout kiosks are a common way to complete a transaction at a store or quick-service restaurant. However, if the store is busy, it’s likely that there is still a queue to use the kiosks. As we mentioned previously in our roundup of retail trends, technology that puts the power to pay for items in consumers hands is spreading around the globe.
With the start of a new year, retailers are abuzz following industry conventions such as the Consumer Electronics Show (CES) and the National Retail Federation’s Big Show. Replacing the somber mood surrounding brick-and-mortar in 2017, so far this year, the industry is focused on creating future-proof in-store experiences, buoyed by a healthy holiday season.