Computer vision, robots, and sensors are monitoring the store and the supply chain. Are consumers ok with this?
Members of Mission Data’s team recently attended the NRF Big Show 2019 in New York City to scout the newest tech in retail. While we caught up with clients and partners such as Kroger, we were also curious to see which trends brick-and-mortar leaders are gravitating toward given retail’s bumpy-but-encouraging 2018. We found that this year’s retail trade show revolved around the customer experience, and the key to making that experience as frictionless as possible: data.